Privacy Policy

FC Reward App values your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations.

Information We Collect

Personal Information: Full Name or Company Name, Birthday or Company TIN, Address, Contact Number, Occupation or Industry, Email Address

Account & Usage Information: Login credentials (encrypted), Reward points and transaction history

Purpose of Data Collection

Your information is collected and processed for the following purposes:

  • Account registration and verification
  • Reward points tracking and redemption
  • Communication regarding rewards, promotions, and updates
  • Customer support and service improvement
  • Compliance with legal and regulatory requirements

Data Sharing and Disclosure

We do not sell or rent your personal data. Your information may only be shared with:

  • Authorized FC personnel
  • Trusted service providers
  • Government authorities when required by law

Data Protection and Security

We do not sell or rent your personal information. Your data may only be shared when required by law or to provide essential app services.

5. Your Rights

We implement appropriate organizational, physical, and technical security measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These include:

  • Secure servers and encrypted storage
  • Restricted access to personal data
  • Regular security reviews and updates

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable laws and regulations. Once no longer needed, data is securely deleted or anonymized.

Your Rights as a Data Subject

Under the Data Privacy Act, you have the right to:

  • Be informed about how your data is processed
  • Access your personal data
  • Correct or update inaccurate information
  • Object to data processing
  • Request deletion or blocking of your data
  • Withdraw consent, subject to legal or contractual restrictions

Consent

By registering and using the FC Reward App, you acknowledge that you have read and understood this Data Privacy Policy and consent to the collection, use, and processing of your personal data as described.

Updates to This Policy

We may update this Data Privacy Policy from time to time. Any changes will be communicated through the App or other appropriate channels.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@fcgroup.ph